Talk to a human.

We love to talk promotional items!

Based In
Lichfield

8 Wade Street
Lichfield,
WS13 6HL

Get directions

Enquiries

[email protected]
01543 624 123

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We won’t be
beaten on price
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Free visual mockups
on any product
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Every product approved
for quality
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A dedicated account
manager on all orders
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A free hand-selected gift with every order
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Fast, efficient, managed delivery

Chris

Founder & Managing Director (BA Hons)

Christian Jacka founded Crisp Branding in 2012 with a vision to change the way businesses use promotional items. Often, Promotional items are seen as a necessary evil, but they’re actually proven to be the best marketing tool a business can use. Christian has achieved a Bachelor of Arts degree in Business Management & French. He’s also worked within businesses across Europe to develop their brand strength.

Sam

Marketing Manager (BA Hons)

Sam achieved a 1st class honours degree in Marketing & Advertising Management. Alongside his degree, he has operated two successful businesses, one providing graphic design services and the other, exporting ethnic foods across Europe to expats. Sam has a deep interest in enhancing how marketing is used in a business environment.

Richard

Sales Manager

Richard has over 30 years experience in Sales & Printing. Previously, Sales Director of a global multi-million pound label printing company. Richard has brought his knowledge and expertise to the world of promotional merchandise. He currently works with leading household brands to ensure that campaigns which use promotional items are successful. 

Questions we usually get asked…

Free pizza, you say? (28th August until 1st Sept 2017)

Too often, the only thing your suppliers send you is an invoice – but we like to be different.

For the week commencing 28th August 2017, every order placed as a result of a quote request made through this website will qualify for a free Pizza Hut gift card to the value of £15!

Limited to one per customer, on all orders confirmed by 5pm on Friday 1st September 2017. Gift cards will be sent out to you 7 days after delivery of your order.

Pizza gift cards are provided at our discretion, and are subject to availability.

If, for any reason, you would prefer not to receive this gift card, just let us know and we will be happy to suggest an alternative.

Are the prices I see online accurate?

Not quite. In fact, we’ve probably overestimated on most items, so please just use them as a guideline. But there’s a good reason for this.

With over 100,000 products available, and each colour combination having different costs, the pricing shown on this website is a ballpark figure for 1-colour print, embossing, foiling or full-colour print, depending on the item.

Companies that put live pricing online are usually either more expensive because they have to cover unexpected costs of price fluctuations, which is why we don’t do it.

We quote you on a per-job basis using a sophisticated back-end price comparison system that ensures you always receive the best price and value for money.

Are there any hidden extra costs?

Is that even a thing? 

Don’t worry – the price you see in your order confirmation is the price you pay.

Do the prices shown online include VAT?

All prices shown online and in our quotes exclude VAT.

To work out a price inclusive of VAT (20%), multiply the price shown by 1.2 to reach the final total.

On the off-chance you’re not Stephen Hawking and you don’t have time to do this level of advanced calculation, we can easily quote inclusive of VAT to save you the adding up. Just let us know which you prefer in the ‘Comments’ section of the quote form!

Do you offer free samples?

So, you’re here for the freebies, huh?

Although we make every effort to provide high quality images of our products on this site, we completely understand that sometimes you need to see and feel a product in order to decide if it’s right for your organisation/campaign.

To order your sample, click ‘Order a sample of this item’ next to your chosen product and tell us where to send it.

Some samples are provided for free, but many products have to be charged at cost price. We’ll confirm this with you in advance, but in almost all circumstances we are happy to credit the cost of the sample against your eventual order.

Please note that samples are generally unprinted as they come directly from plain stock.

How do I get my logo onto your products?

If you’re happy with your quote, the easiest thing to do is to send us your logo and the information you’d like printed on your items, and we can get some artwork drafted for you.

If you’re the kind of control freak who likes to create and provide your own artwork, we can send over print templates for your chosen item(s) so you can create your own.

What file types do you accept?

If your logo looks like it was scribbled on the back of a napkin during a boozy business lunch, we probably can’t use it. Having said that, we’ve worked miracles before, so you may as well ask.

For spot colour print, we ideally need vector artwork in PDF or EPS format, with all text converted to outlines where possible. We can also work with a high-quality JPEG if that’s all you have available, but it does depend on the artwork.

For full-colour artwork or photos, we need the highest quality PDF, JPEG or PNG possible.

If you don’t have any of the above, get in touch and we’ll do our best to help.

Do you offer free visual mockups?

Yes! Thanks to the latest Star Trek-like technology, we can take your logo/artwork and digitally mock it up onto your chosen item(s) so you can see how they might look before they get printed.

To request a visual, click ‘See your logo on this product’ next to your chosen item, upload your logo (or we will request it via email afterwards) and our artwork gremlins will get this sorted at Warp speed!

Could we put our fantastic design skills to better use? Probably! But here we are.

Is there a minimum order quantity (MOQ)?

Yes, and it varies depending on the product for various boring reasons, so you’re going to have to take our word for it.

Most items are available from 50-100 units, and the MOQ is shown in the Product Detail area below each item on this site.

Will I receive an artwork proof before you start printing?

Yes! We don’t print anything until you’ve seen the final artwork and layout, and given written email approval.

We are actual humans who will look at your artwork before it goes to print, so if we spot any glaring errors or typos, then we’ll make every effort to let you know in advance before sending your proof, so you can rectify it.

Sometimes an extra set of eyes helps!

How long will my promotional items take to arrive?

Each item is different, and the lead time (in working days) is shown below each product. The lead time usually starts from the day after the proof is approved.

As a general rule, most standard promotional items take around 10 working days from proof approval to be delivered.

Many items are available in shorter lead times as well as express options, but more custom items can take around 4 weeks.

We provide an approximate lead time with your quote, and if you need the items sooner for a specific deadline, just let us know and we’ll see what can be done!

My event is tomorrow! Can you help?

Probably not. You’re on your own.

But if it’s the day after tomorrow, then probably yes!

If you have an urgent deadline, the best course of action is to call us on 01543 624 123 so we can find out what you need, and when you need it.

We have a huge selection of items available on 1,2,3 and 5-day lead times, but the quickest route is to get in touch and ask.

How do I pay?

Payment can be made via credit/debit card, and we process all card payments online for security, so we do not see your sensitive details at any time.

We can also accept payment via BACS or Bank Transfer. Please note that funds must clear into our account before we can schedule your items in for Production.

30-day credit accounts are available upon request and are subject to approval. Please get in touch with our sales team, who will be happy to process your application quickly and efficiently.

PREFER TO CHAT TO A REAL PERSON? CALL OUR FRIENDLY STAFF ON 01543 624 123

Free Gift On Every Order

Free Visual Mockups

Fast Low Price Quote

Dedicated to Quality

Email us at [email protected] or call

01543 624 123

Looking for inspiration?